Management

We are committed to our Management processes to ensure we deliver, and continue to improve, a high level of customer service.

  • Our performance is measured against Key Performance Indicators (KPIs) agreed with EPSRC, which are monitored by EPSRC and our independent Steering Committee
  • We employ a Quality Measurement System to meet our strategic and operational needs
  • We have been ISO9001 certified since 2014 against the ISO 9001:2015 standard