Quality, Policy and Objectives
Quality Assurance and its Management are key in the Facility's drive to improve customer service. We measure performance against Key Performance Indicators (KPIs) agreed with EPSRC.
The National Epitaxy Facility is dedicated to providing the UK compound semiconductor research community with high quality, innovative semiconductor products and services on behalf of the UK Engineering and Physical Sciences Research Council (EPSRC). To meet our strategic and operational objectives, we employ a Quality Management System (QMS), which is focussed on customer’s needs and expectations.
Regular reviews, the analysis of performance targets and a commitment to continual improvement, ensures the QMS is relevant and supports the organisation’s continuation as a supplier of world-class epitaxy materials.
Professor Jon Heffernan (Sept 2021)